Leading From the Middle Course Description


You are running your business and you’ve got the team working from home. Staying connected, taking ownership, and ensuring work still gets done are all priorities. Invest in your team’s development with our “leading from the middle” course. Our 2 hour sessions are held over video conference. Take the full course or take individual sessions as needed. Register today, as our next session begins May 7th.


Course Overview

Leadership Elevated™ has been designed to provide strategies and ideas on how to communicate and work with all levels in the organization; think “Leading from the Middle”. We firmly believe that regardless of your title in the organization, you have the ability to influence, motivate and inspire. This course is designed with Ownership Mindset principles; victim mentality is strongly discouraged!

All courses will have experiential learning components, projects to complete and a written test will be required for a passing grade. Our goal is to provide real-life opportunities to lead…in spite of your position in the company today or tomorrow.


Participant Outcomes:

The participants are eligible to receive the Elevated Leadership™ certificate when they complete the 7 sessions that have been designed to provide) leaders real solutions to real workplace situations. This curriculum was designed:

  • to understand and assess communication preferences;
  • to build a culture full of people with ownership mindsets;
  • to provide tips and tricks regardless of the title or position within the organization

Total Training Hours: 25

Training Delivery Method: Remote Learning

This course is delivered in a remote learning environment where participants are immersed in the concepts from start to finish; experiential programs are put in place through distance learning.

Assessment Method

Participants are assessed on their attendance, participation, and completion of all course components; including modules, quizzes, assignments and discussions. They will also be required to prepare a presentation to deliver key concepts to the class. Participants will receive a certificate of completion upon successfully completing all modules.

Training Dates: Course availability and training dates to be confirmed upon registration.


Module Overview

Ownership vs Victim Mindset

In this course you will learn the differences between an ownership mindset and a victim mindset. You will be given tips and tricks on how to identify the mindset you currently use (inclusive of language choices) and how to increase your own awareness. Built on the principles that your results are for you to own, this course is the foundation for Leadership Elevated.

Note: You will be paired you up with a partner (think “buddy system”) and they will be provided guidance on how to give feedback on how often you use victim language throughout the duration of the course.

Module Training Hours: 3


Communication Preferences

In this course, you will be given a framework to identify communication preferences quickly and efficiently WITHOUT the use of a survey or profile. This is about understanding your style but having the ability to pivot quickly and efficiently to others. After all, you’ll get to where you are going that much faster when you learn to adapt!

We’ll take the top 3-5 people you work with on a daily basis, build out your communication plan and provide tips and tricks to increase your awareness about their preferences. These same 3 – 5 people will be the cornerstone of how you deliver messages, collaborate, conflict with (because it’s okay to have conflict) and present new ideas to.

Module Training Hours: 2


Giving and Receiving Feedback

In this course you will learn how to give and receive feedback based on an understanding of individuals’ communication preferences. We will give you tools to navigate through conflict such as:

  • A framework for handling conflict and disputes with confidence
  • Patterns of conflict and how it escalates
  • How to stop a disagreement escalating into a dispute
  • How to avoid confrontation and deadlock
  • How to move from confrontation to constructive conversations

As the intent of this course is to practice with your designated “buddy”, giving and receiving feedback should feel safe at all times. But as with anything, feedback never gets easier until you practice!

Module Training Hours: 3


Time Management

Time management is the process of planning and exercising conscious control of the time spent on specific activities to work smarter than harder. It is a juggling act of various things that help you increase efficiency and strike a better work-life integration.

In this course, participants will learn to:

  • Conduct a self-assessment on your own time management
  • Discover which time management tools really work for you
  • Take a hard look at your workday and discover obstacles to getting things done
  • Learn how to establish good, lasting habits by evaluating how they are formed and the best way to achieve them
  • Use DISC to help others with their own time management (especially if it affects your own!)

Module Training Hours: 3


Critical Thinking

Critical thinking is important because it ensures you have the best answer to a problem, with maximum buy-in from all parties involved – an outcome which will ultimately save the business time, money and stress.

In this course, participants will learn to:

  • Learn to formulate questions
  • Identify relevant evidence and interpret it correctly
  • Avoid reasoning fallacies
  • Eliminate alternative explanations systematically
  • Learn to gather evidence
  • Develop methodologies to draw conclusions and explain your rationale based on DISC communication styles

Module Training Hours: 3



Resilience at work is now recognized as a defining characteristic of employees who deal well with the stresses and strains of the modern workplace. Resilience is a person’s capacity to respond to pressure and the demands of daily life. … In short, resiliency affects our ability to ‘bounce back’.

In this course, participants will learn to:

  • Understand how to cope with the emotions associated with change and unfamiliar or unpredictable circumstances
  • Discover how realistic optimism helps you to manage stress more effectively
  • Explore action strategiest o develop your personal resilience and the resilience of others
  • How to manage stress and weather storms in the workplace with good emotional awareness.

Module Training Hours: 3


Assertiveness in the Workplace

Being assertive at the workplace translates into being confident and not being afraid to share what you want or believe in. Assertiveness translates into positive, respectful and confident behaviour that at the same time understands the needs and feelings of others.

In this course, participants will learn to:

  • Achieve greater results and higher influence with assertiveness techniques that will build confidence and credibility.
  • Learn how your behaviour style impacts your overall performance as a manager. You’ll take stock of your current assertiveness skills and learn how you can improve them for a more effective approach.
  • Learn to employ assertiveness skills to take control of a situation without alienating others.

Module Training Hours: 3


Final Project

The final project is bringing all the principles together through a remote PowerPoint presentation. In this session, participants will need to provide each participant feedback on how well they understood the principles of the program; thereby providing one more experiential view into how participants can truly lead – regardless of title!

Module Training Hours: 4-5



Instructional Fees

$500 + GST per participant

For Just in Time learning, you can purchase each module individually for $75 per session.


Fees for Textbooks, Software, and Other Required Materials

Elevated HR Solutions will provide any required training materials at no additional cost to participants.

Instructor: Michelle Berg, CPHR

Since 2010, Michelle Berg has lead Elevated HR – an organization that helps attract, develop and retain top talent by building employee experiences that matter. In 2015 she won the Notable Award in Canada for Entrepreneurship. In 2016, she was selected as one of twenty top leaders in Calgary by Business in Calgary magazine as well as headed up the HR Team of the Year from the Human Resources Institute of Alberta. She was named a finalist for Woman of Inspiration by Canadian Business Chicks in 2017 and in 2018 she won the HR Firm of the Year by Canada Law Magazine.

Michelle has a Bachelor’s Degree specializing in Organizational Psychology and facilitated over 1000 hours of curriculum as it relates to Employee Experience Design. She was designated as a Certified Human Resources Professional beginning in 2005 and has built out hundreds of coaching programs during her career.


Contact info@elevatedhr.com to register or for further details.